This document sets out how information provided by users of this website www.virtualquizevents.com, will be protected and used by Commerce Global Ventures Ltd, the Owner and Operator of this website. (Referred to in this document at CGV.)
This document, together with the Event Promoter Terms and Conditions, the General Terms and Conditions and any other documents referred to in any of the foregoing documents, sets out the terms and conditions that govern use of this website by any person who visits or uses it.
This website is owned and operated by Commerce Global Ventures Ltd trading as www.petalevents.co.uk (the “Website”), a company registered in England and Wales and whose registered address and registration number is as follows: Unit 2 City Limits, Danehill, Reading, Berkshire, RG6 4UP; 10521270 (“CGV”). The Site provides box office and social networking services (collectively the “CGV Service”).
CGV is the Data Controller of the information you provide to us. This means we determine the purpose for which, and the manner in which, any personal data relating to you is processed.
CGV is registered as the Data Controller with the Information Commissioner’s Office (ICO); Registration Number: ???
This privacy notice will inform you as to how we look after your personal data when you visit our Website and tell you about your privacy rights and how the law protects you, including how we comply with the General Data Protection Regulation (“GDPR”) and other related legislation which relates to the use of personal data.
We are committed to respecting your privacy and protecting your personal information from misuse or authorised disclosure.
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information about how CGV collects and processes your personal data through your use of our website, including any data you may provide through our website when you sign up for an account, complete a website form or purchase a quiz.
Our website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other statements or fair processing notices we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements those other notices and is not intended to override them.
Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not usually collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We use different methods to collect data from and about you, including:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
See the table below to find out more about the types of lawful basis that we will rely on to process your personal data.
We have set out below, in a table format, a description of the main ways in which we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
|Purpose/Activity||Lawful basis for processing including basis of legitimate interest|
|To register you as a new fundraiser or player
|Performance of a contract with you|
|To process and deliver your quiz organisation or order including: to manage payments, fees and charges and to administer your account
|Performance of a contract with you
Necessary for our legitimate interests
|To manage our relationship with you which may include:
|Performance of a contract with you
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how individuals use our products/services)
|To administer and protect our business and our websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security and to prevent fraud
Necessary to comply with a legal obligation
|To ensure our third-party service providers can perform their obligations to us||Necessary for our legitimate interests in ensuring that our third-party service providers such as IT providers, third party finance operators, external consultants and contractors are able to provide those services.
|To transfer personal data to third parties for the proper operation of our business.||Necessary for our legitimate interests, for example, to transfer to third parties to whom we may choose to sell, transfer, or merge part of our business or our assets. If a change happens to our business, the new owners may use your personal data in the same way as set out in this policy.
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||Necessary for our legitimate interests (to define types of clients for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
|To make suggestions and recommendations to you about goods or services that may be of interest to you
|Necessary for our legitimate interests (to develop our products/services and grow our business)|
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
From time to time, we may use your personal data to contact you with information about our products or services. You will receive marketing communications from us if you have requested information from us, or signed up to the newsletter, or have purchased a quiz or otherwise agreed to be included on our marketing list.
We do not share your details with any third-party organisations for the purpose of marketing.
You can ask us to stop sending you marketing messages at any time by contacting us at email@example.com.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
CGV has installed secure-server software which encrypts all Personal Information and Financial Information including credit and debit card numbers. The encryption process takes the characters entered on the Site and converts them into bits of code that are then securely transmitted over the Internet. This is done using 128-bit Secure Socket Layer certificates. As a result, no cardholder information is passed unencrypted. Messages sent to the CGV servers are signed using MD5 hashing to further protect the information.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
As listed in the table above there are specific reasons why we may have to share your data with third parties, including:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
CGV in the event of a transfer of ownership of the Website, reserves the right to transfer any information it holds if so required as part of the transfer of ownership.
TRANSFERRING DATA INTERNATIONALLY
Where we transfer personal data to a country outside of the UK, we will do so with the appropriate safeguards in place in accordance with data protection law.
You have various rights under Data Protection Law to access and understand the personal data held by the CGV and in some cases to ask for it to be erased or amended or for CGV to stop processing it, subject to certain exemptions and limitations.
Anyone wishing to access or amend their personal data, or to request that it is transferred to another person or organisation, or who has some other objection to how their personal data is used, should put their request in writing to the Data Controller at the following email address; firstname.lastname@example.org
We will endeavour to respond to any such written requests as soon as is reasonably practicable and in any event within statutory time limits, which is one month in the case of requests for access to information.
Any employees working for CGV are trained in the principles of data protection and in recognising requests to access personal data. Appropriate assurances regarding knowledge and handling of data are requested from any contractor before they commence work for CGV.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting, tax or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
When a computer accesses the Website, small files known as cookies, may be downloaded onto that computer automatically. These files contain information about how that computer is being used so that where it is used to access the Site frequently or where a particular feature of the Site is accessed frequently, CGV can obtain useful information on how to improve the Site and the CGV Service.
Cookies can be disabled. Users are advised to consult the “help” function on this matter.
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
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